Build-your-own bowls & platters w/ roast chicken & underrated cookies. Some say it's gone downhill, w/ smaller portions & higher prices.
This fast-casual spot offers customizable bowls and platters, focusing on American and healthy cuisine. While some praise its roast chicken and surprisingly good house cookies, recent feedback suggests a significant decline in portion sizes and an increase in price, leading to disappointment among long-time patrons. It's noted as a decent option for build-your-own meals and catering, though comparisons to competitors like Chipotle and Cava often highlight perceived shortcomings in value.
The restaurant offers customizable bowls and platters with American and healthy cuisine options. The roast chicken is mentioned positively by some, and the house cookies are described as surprisingly good and underrated. However, there are significant recurring complaints about downsizing portions and excessive saltiness, with some users feeling the quality has deteriorated over time. Some users also found the falafel and hummus to be unappealing.
"The roast chicken is mentioned as a positive dish, and the house cookies are highlighted as surprisingly good and underrated. However, the overall value and portion sizes have become a point of contention."
Overall customer sentiment is mixed, with some appreciating the customizable options and specific dishes like roast chicken and cookies. However, a prevalent concern is the perceived decrease in portion sizes and an increase in cost, leading to dissatisfaction among a significant portion of customers.
Important Note
Multiple recent comments express dissatisfaction with significantly reduced portion sizes and perceived lower quality compared to previous years. Some users also note excessive saltiness in the food.
"This user suggested using the Too Good to Go app, which partners with restaurants to offer leftover food at a reduced price. They mentioned that Dig Inn is one of the places that participates in this program."
Neutral"The user suggested DIG as a place to get a salad or halal plate."
Neutral"This user directly answers the question about Dig downsizing portions with a simple 'yes'."
Neutral"This user states that all food establishments are reducing portion sizes and mentions preparing meals at home as a solution."
Negative"This user notes that Sweetgreen now primarily offers kale and lettuce. They recommend Gyro Project on 71st and Broadway for good food and large bowls."
Neutral"This user describes a decade-long decline in Dig's portions, selections, quality, and overall experience. They recall a time with more options, friendlier staff, and better-tasting food, contrasting it with a recent disappointing visit."
Negative"This user recounts a decade-long decline in Dig's offerings, citing reduced selections, smaller portions, lower quality, and a less pleasant dining experience."
Negative"This user suggests that Dig should chop their chicken instead of slicing it, believing it would appear more substantial and better than competitors like Chipotle or Cava."
Neutral"This user suggests trying Mezeh as an alternative."
Neutral"This user states that Dig is 'straight garbage'."
Negative"This user reported getting food poisoning from Naya and stated they would never eat there again."
Negative"This user adds to the previous comment, stating that the chicken at Dig is dry."
Negative"This user usually gets two meals from a Dig bowl but notes the portion in the picture seems small. They haven't eaten there in a few months and wonder if portion sizes have decreased."
Neutral"This user hasn't eaten at Dig since 2019 and notes that the portion shown resembles a children's meal."
Negative"This user believes Dig's bases (rice, farro, greens) are equivalent to sides in portion size. However, another user, who frequents a different Dig location, disagrees about the portion sizes."
Neutral"This user believes Naya has significantly downsized its portions, citing the switch from rectangular plates to triangular bowls as evidence that less food is served."
Negative"This user feels Dig has deteriorated significantly in menu, recipes, and dining experience, finding it weird, expensive, and generally worse."
Negative"This user observed smaller portions at the Dig on 4th near Union Square and suggests the 57th/Lex location might have better portions. They also noted a change in the app reflecting smaller portions."
Negative"This user recently ordered from Dig and received much larger portions than depicted, noting that the menu hadn't yet updated to the '3 sides' format."
Neutral"This user recommends Field Trip as a local chain that maintains quality, unlike Dig and Sweetgreen which they feel have declined since expanding."
Neutral
